Help

Smart TVs with the Prime Video App

You can get the Prime Video app on selected smart TVs from these manufacturers.

Note: Supported features differ depending on the specific model of TV being used. Not all Prime Video titles support all features.

Sony

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes, on 2014 Bravia; 2015/2016 SimpleSmart TVs; 2015 and newer Android TVs
  • Live ad support - Yes, on 2014 Bravia; 2015/2016 SimpleSmart TVs; 2015 and newer Android TVs
  • Ad-supported channels - Yes, on 2014 Bravia; 2015/2016 SimpleSmart TVs; 2015 and newer Android TVs
  • Profiles Supported - Yes, on selected models
  • Support Website - Sony Support

Samsung

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, on 2012 and newer TV models
  • Live Streaming - Yes, on 2015 and newer TV models
  • Live ad support - Yes, on 2015 and newer TV models
  • Ad-supported channels - Yes, on 2015 and newer TV models
  • Profiles Supported - Yes
  • Support Website - Samsung Support
  • Additional Notes: the Prime Video app is no longer supported on some models released in 2012.

Panasonic

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, on selected models
  • Live Streaming - Yes
  • Live ad support - Yes, on selected models
  • Ad-supported channels - Yes, on selected models
  • Profiles Supported - Yes, on selected models
  • Support Website - Panasonic Support

LG

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, for 2015 released models and newer
  • Live Streaming - Yes
  • Live ad support - Yes, for 2016 released models and newer
  • Ad-supported channels - Yes, for 2016 released models and newer
  • Profiles Supported - Yes
  • Support Website - LG Help & Customer Support

VIZIO

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, for 2016 released models and newer
  • Live Streaming - Yes
  • Live ad support - Yes, for 2015 released models and newer
  • Ad-supported channels - Yes, for 2015 released models and newer
  • Profiles Supported - Yes, on selected models
  • Support Website - VIZIO Support

Hisense

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes, on selected devices
  • Ad-supported channels - Yes, on selected devices
  • Profiles Supported - Yes, on selected models
  • Support Website - Hisense

Philips

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - Philips Support Home

Sharp

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (on select models)
  • Live ad support - Yes (on select models)
  • Ad-supported channels - Yes (on select models)
  • Profiles Supported - Yes, on selected models
  • Support Website - Sharp Support

JVC

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Support Website - JVC.net

Grundig

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - Grundig Global

TCL

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes, on selected models
  • Ad-supported channels - Yes, on selected models
  • Profiles Supported - Yes
  • Support Website - TCL Support

AOC

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - AOC Support

Konka

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support website - KONKA Support

Xiaomi

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to stereo
  • Closed Captions (Subtitles) - No
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - Xiaomi Support

Skyworth

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes, on selected devices
  • Ad-supported channels - Yes, on selected devices
  • Profiles Supported - Yes
  • Support Website - Skyworth Support

Changhong

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - CHIQ.com

Haier

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - Haier Customer Support

Vestel

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - Vestel Service

Sky

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to Dolby 5.1 surround sound / Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - Sky Help

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