Set Top Boxes and Media Players with the Prime Video App
You can get the Prime Video app on selected set top boxes and media players from these manufacturers.
Note: Not all Prime Video titles support all features.
Google Chromecast
- Streaming Video Quality - Up to Ultra HD (depending on model of Chromecast)
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes, through the Prime Video app
- Support Website - Google Help Center
- Additional Notes - While using Google Chromecast, playback, Subtitles, and audio settings (such as language tracks) are controlled via the Prime Video app.
Google TV/TV Streamer
- Streaming Video Quality - Up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Google Help Center
Roku
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes, on selected models
- Support Website - Official Roku Support
Apple TV
- Streaming Video Quality - up to Ultra HD (Apple TV 4K); up to HD (all other models)
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
- Live ad support - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
- Ad-supported channels - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
- Profiles Supported - Yes, on selected models
- Support Website - Official Apple Support
Sky
- Streaming Video Quality - up to UHD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Sky Q
Now TV / NOW
- Streaming Video Quality - up to UHD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - NOW - Assistenza
NVIDIA Shield
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - NVIDIA Support
TiVo
- Streaming Video Quality - Ultra HD for TiVo Series 6; HD for Premiere, Roamio, Mini models; SD for previous series
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes, on selected models
- Support Website - TiVo Support Center
Xiaomi
- Streaming Video Quality - up to HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Xiaomi Support
Astro
- Streaming Video Quality - up to HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Astro Help & Support
KPN
- Streaming Video Quality - up to HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - No
- Support Website - Service voor KPN Televisie Interactieve TV
Jio
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Jio Support
Elsys
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - ELSYS
Bouygues
- Streaming Video Quality - up to HD (Brooklyn), up to Ultra HD (Miami)
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Assistance Box TV
SFR
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes, on selected devices
- Ad-supported channels - Yes, on selected devices
- Profiles Supported - Yes
- Support Website - Assistance SFR
BCN
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - BCN Digital
Rogers
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Shaw and Rogers Support
Shaw
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Shaw and Rogers Support
Telstra
- Streaming Video Quality - up to HD
- Sound quality - up to 7.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - No
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Telstra Support
Tatasky
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Tatasky Support
Airtel
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Airtel Customer Care
Claro
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Claro.com.br FAQ
Iliad
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Assistance Free
Masmovil
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - MasMovil Ayuda
Vodafone (Italy)
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Vodafone Supporto
Orange (France)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 2-channel stereo with 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes, on selected devices
- Ad-supported channels - Yes, on selected devices
- Profiles Supported - Yes
- Support Website - Aide et contact - Orange
Vodafone (Spain)
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Ayuda Vodafone
Telefonica (Peru, Chile, Colombia, Brazil & Argentina)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - No
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Contactar con Telefónica - Telefónica
Totalplay
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Asistencia Totalplay
Telecentro
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes, on selected devices
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Telecentro Ayuda
Telus
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Telus Support & Help Center
Bell (Canada)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Bell Support
Megacable
- Streaming Video Quality - HD
- Sound quality - 2-Channel Stereo, up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad-supported channels - No
- Profiles Supported - Yes
- Support Website - Megacable Soporte tecnico online
Foxtel
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - Foxtel Support
XGIMI
- Streaming Video Quality - HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad-supported channels - Yes
- Profiles Supported - Yes
- Support Website - XGIMI Customer Care
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