Questions & Answers

1. Is my NBA League Pass subscription transferrable between Prime Video and the NBA app?

Yes, if you subscribed to NBA League Pass on Prime Video, you can use that subscription to watch NBA League Pass on the NBA app, and vice versa. To connect your existing NBA League Pass subscription to your Prime Video account, go here https://nba.com/id/amazon.

2. How do I link my existing NBA League Pass subscription to Prime Video?

To link your existing NBA League Pass subscription to Prime Video, go here https://nba.com/id/amazon and use your existing NBA ID to log in. Once logged in, follow the on screen prompts to connect your NBA league pass subscription and watch on Prime Video.

3. Why should I link my NBA League Pass and Prime Video accounts?

Customers who link their accounts can watch live games on League Pass in the same app as Prime national broadcasts and, if applicable and subscribed, their local team broadcasts through channels like FanDuel Sports Network. Also, by managing all NBA content in one place, customers will get a consistent premium watch experience for every NBA game on Prime Video.

4. Does linking accounts include WNBA League Pass?

No, linking accounts does not include WNBA League Pass.

5. What NBA account information will be shared with Amazon?

By linking your account, you agree to share your subscription type (League Pass, League Pass Premium, Team Pass) and active status.

6. How do I unlink my Prime Video and NBA accounts?

You can go to your linked accounts page here https://www.amazon.com/ap/adam to manage or remove your linked accounts.

7. What countries is account linking available in?

Account linking is available in every country where NBA League Pass is offered on Prime Video.

8. How do I resolve issues with my NBA account?

For issues with your NBA account, please contact NBA support support.watch.nba.com.

9. Still need help?

For further help, please contact us via chat or phone.